Before the beginning of a new school year, it is recommended that administrators wipe, update, and re-enroll all devices using Mobile Manager.

Wipe Devices:

At the School and Group level, you can bulk wipe devices easily by going to School/Group > Settings > General > Bulk Wipe Devices

Wiping devices will erase all content and settings from iOS, AppleTV, OS X, Windows, and Android devices in and below the selected group.

Note: Bulk wiping devices will remove device supervision and MDM payloads.

Re-Enrolling Devices:

Obtain Enrollment URL

  • Navigate to the level where you want to enroll the device.
  • Click Enroll Device.

  • The following will be displayed in a new tab or window.
  • Select and copy the Windows URL to the clipboard.

Enroll the Device

Follow the steps below to enroll a Windows 10 device.

  • On the Start menu, choose Settings.
  • Select Accounts.
  • On the Accounts page, select Work Access, then select Connect.
  • On the Connect to work or school page, enter a user ID in email format. This does not need to be a valid email address — “” will work just fine for this. Click Continue to advance to the next page.
  • Enter the Windows Enrollment URL from Step 1 in the server address field and click Continue. This action registers the device in the organization, school, or group where you created the enrollment code in Mobile Manager.
  • When the enrollment is complete, click Done.
  • To verify that the device is now enrolled, refresh the Devices page. The name of the device will now appear in the list.
  • Click the device name to open the Device Information page.

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